When can I shop the Endless Summer Sale? Our Endless Summer Sale begins at 8AM EST on Monday, August 19, 2013 and will run until 11:59PM EST on Wednesday, August 21, 2013. It will run for three days only, and just online, so get your fill! Can I shop on my phone or tablet? Yes! You can access our Endless Summer Sale from any and all internet-capable devices. How long will it take for my order to process? Due to a high volume of orders, it may take longer than usual for your order to process. You will receive a shipment confirmation email once your package leaves our warehouse; it may take up to three weeks for your package to arrive on your doorstep. We promise - it will be well worth the wait! I see a charge on my card, but my order is still in processing. What’s going on? If your order has not yet shipped, what you’re seeing is a pre-authorization charge. We won’t actually charge your card until your order has shipped. This authorization charge acts as a placeholder to ensure there are adequate funds in your account before your items are sent out. I just placed an order, but I want to change a size or color. How can I do that? We’re sorry, changes or amendments cannot be made to orders that have already been placed. Double-check your order thoroughly before you confirm your purchase to avoid any issues. I had an item in my tote, but it disappeared! What happened? Just because an item is in your cart does not mean it is reserved. You must completely check-out before the product is unavailable to other shoppers. Due to high order volumes, inventory availability is not guaranteed. Can you ship internationally? Unfortunately, we cannot ship internationally at this time. Can I use my international credit card to make a purchase? Our system does have the ability to accept your international credit card, and works best when it has both a U.S. shipping and billing address. What’s your return policy on Endless Summer Sale items? All Endless Summer Sale items are final sale and are not eligible for return or exchange. Read the full return policy here. How can I check my order status? You can easily check your order status online by clicking “Order Status” at the very top of the page. Enter your order number (a 6-digit number listed on your Order Confirmation email) and your billing zip code. Click here to check your order status now. Can I track my order once it has shipped? Yes, you can find your FedEx tracking number on your Order Status page (see above). On the Order Status page, click on your tracking number to learn when your sale goodies will arrive on your doorstep! Click here to track your shipment now. Can I pay for expedited shipping? Due to high order volume, expedited shipping will not be available. I have a promo code - can I use this on my Endless Sumer Sale purchase? No, all promo codes are invalid during the Endless Summer Sale. How much is shipping? FREE! How sweet is that?