Pick Up in Store

Expect to enter our happy and colorful world with a sunny staff and excellent customer service. Be prepared to have a little fun!

Shop the Styles you love! Chose your color and size, click Pick Up in Store and then select your store location.

We would love to hear from you! If you prefer to call in your order that’s an option, too. Please call one of the local retail stores to place your order with an associate. We are happy to recommend or style outfits for you. We can also send you photos of what’s in store. After that, our team will process your payment over the phone and text you with instructions when your order is ready for pickup.

You will receive a confirmation email from Lilly Pulitzer indicating that your items are ready for pickup. Note that this will come after you receive an order confirmation email. Once you receive the email stating your items are ready, a store associate will be able to help once you arrive. Just head to the register and show your pickup email. Orders need to be picked up within 48 hours.

Please bring your pickup email. Just head to the register when you arrive to the store.

Once your order is ready for pick up, the store will hold your items for 48 hrs. Unfortunately if your order is not picked up within 48 hours, we will need to cancel your order.

Yes, your purchase is eligible for any promotional offers that we are currently running. If the store does not have a specific gift with purchase in stock, the gift will be sent directly from our fulfillment center to your home, which may take up to 4-6 weeks.

Please view our returns page for more information regarding our return policy.