Pick Up in Store
We are excited to announce Pick Up in Store, which allows you to pick up your order within hours at your favorite local store. On each product page there is an option for “Pick Up in Store”. Click that option to see if your local store has that style in stock. As always, we love to talk to you! Feel free to call us if you need help.
Pick Up in Store
1. Order Online
2. Wait for Email Indicating Your
Order is Ready for Pick Up
4. Pick Up Your Order
Frequently Asked Questions
Expect to enter our happy and colorful world with a sunny staff and
excellent customer service. Be prepared to have a little fun!
Shop the Styles you love! Chose your color and size, click Pick Up in Store
and then select your store location.
We would love to hear from you! If you prefer to call in your order that’s
an option, too. Please call one of the local retail stores to place your order with an associate. We are
happy to recommend or style outfits for you. We can also send you photos of what’s in store. After that,
our team will process your payment over the phone and text you with instructions when your order is
ready for pickup.
You will receive a confirmation email from Lilly Pulitzer indicating that
your items are ready for pickup. Note that this will come after you receive an order confirmation email.
Once you receive the email stating your items are ready, a store associate will be able to help once you
arrive. Just head to the register and show your pickup email. Orders need to be picked up within 48
hours.
Please bring your pickup email. Just head to the register when you arrive
to the store.
Once your order is ready for pick up, the store will hold your items for 48
hrs. Unfortunately if your order is not picked up within 48 hours, we will need to cancel your order.
Yes, your purchase is eligible for any promotional offers that
we are
currently running. If the store does not have a specific gift with purchase in stock,
the gift will be
sent directly from our fulfillment center to your home, which may take up to 4-6 weeks.
Please view our returns
page for more information regarding our return policy.
Contact customer care if you need to make changes to your order
via email
service@lillypulitzer.com or phone 1-888-725-4559.